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Frequently Asked Questions

Product Questions:


What is the difference between an electric blanket and a heated mattress pad?

An electric blanket is usually placed above the top bed sheet that you sleep under, whereas an electric mattress pad or heated mattress pad is placed below the bottom bed sheet, fits neatly around your mattress, and you sleep on top of it (heats from beneath you).  An electric blanket is more portable than a heated mattress pad, however a heated mattress pad can be more efficient.  In either case, both an electric blanket and a heated mattress pad provide appropriate levels of warmth and comfort and both can reduce your energy costs.


How does an electric blanket or heated mattress pad reduce energy costs?

Turning down your house furnace thermostat a few degrees and still stay warm and comfortable while you sleep can reduce heating costs.  An electric blanket, heated mattress pad / electric mattress pad, foot warmer and other warming products can pay for itself in a short time with energy savings! 


  • Save energy and sleep better - turn your thermostat down and still stay toasty warm
  • For each one degree you turn down your home thermostat for 8 hours at night, you will easily save 1% on your monthly heating bill.
  • For example, if you reduce your thermostat by 5° (easy to do by utilizing our electric blankets and other warming products), you will save 5% on your heating bill each month


Your Current

Heating Bill


If you turn down your homes thermostat for just eight hours each night, you will save money on your monthly heating bill.  Examples of how much you can save :



Reduce by 4 °

Reduce by 8 °

Reduce by 12 °

Reduce by 16 °

Reduce by 20 °

Per Month Bill


[ --------------- Amount You Save Per Month ----------------]

$ 100.00


$ 4.00

$ 8.00

$ 12.00

$ 16.00

$ 20.00

$ 200.00


$ 8.00

$ 16.00

$ 24.00

$ 32.00

$ 40.00

$ 300.00


$ 12.00

$ 24.00

$ 36.00

$ 48.00

$ 60.00

Savings based on US Dept. of Energy estimates. Actual savings may vary.



Do you manufacture the products sold on your site?

No, we work with many of the top manufacturers of warming products to offer their products to you through this online store at affordable prices.  The manufacturers that we work with include:



Payment and Policy Questions:


What payment options do you accept?

We accept credit card payments with MasterCard, Visa and PayPal.  We also accept orders by email at and phone with payment by credit card.  Purchases with American Express or Discover can be made through PayPal. 


Is it safe for me to use my credit card when I order?

Yes, we have a completely secure merchant account system that automatically checks your credit card number and deposits the money into our bank account without anyone ever seeing your credit card information.  It is completely secure.


How will my product be shipped?

Orders may be shipping using UPS ground, FedEx ground or U.S. Postal Service.  Click here to see our shipping policy for more details.


How long will it take to receive my order?

Orders are generally processed and shipped within 1-2 days of receipt of payment.  Once shipped, please allow 4-10 business days for delivery.  Some orders may take longer depending on order size and peak season timing.  Faster shipping options may be available by request.  Please email us at before placing an order for an upgraded shipping quote.


What is your return policy?

Click here to see our return policy.


Can I cancel an order?

Yes, an order may be cancelled if it has not yet been shipped.  If you wish to cancel an order, please contact us at as soon as possible as most orders are shipped within 1-2 days.


What if the item I want is sold out? makes its best effort to ensure all products are in stock.  However, there can be times when products are not available due to demand volatility or manufacturer production schedules.  When a purchased item is out of stock, the customer will be contacted as soon as possible and given the opportunity to cancel the order or to back-order the item and have it shipped once it is back in stock.  Electric Blanket Depot will make efforts to provide notice on product pages for those products (colors, sizes, etc.) that are out-of-stock.


Can I receive a discount for a large volume order?

Yes, please contact us by email or phone for a quote for large quantity orders.


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